SonicWALL Network Router SSL VPN 5.0 User Manual Page 3
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SonicWALL SSL VPN 5.0 User Guide
Table of Contents
Using This Guide
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization of this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Icons Used in this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Current Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Important Information You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Office Overview
Virtual Office Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessing Virtual Office Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Browser Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Web Management Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Virtual Office Features
Importing Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Two-Factor Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
User Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
User Configuration Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using One-Time Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
User Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
User Configuration Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Verifying User One-Time Password Configuration. . . . . . . . . . . . . . . . . . . . . . . 23
Troubleshooting Common Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using NetExtender. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
User Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
User Configuration Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
- SonicWALL SSL VPN 5.0 1
- User’s Guide 1
- Table of Contents 3
- Using This Guide 5
- SonicWALL Technical Support 6
- Quick Access Work Sheet 7
- Guide Conventions 8
- Virtual Office Overview 9
- Browser Requirements 10
- Windows operating system 11
- Certificates 15
- Using Virtual Office Features 17
- User Prerequisites 18
- User Configuration Tasks 18
- Creating a New PIN 19
- Using One-Time Passwords 21
- Using NetExtender 23
- Click the NetExtender button 31
- Configuring Proxy Settings 38
- Step 4 Click Apply 40
- Viewing the NetExtender Log 42
- Disconnecting NetExtender 44
- Upgrading NetExtender 44
- Changing Passwords 44
- Authentication Methods 44
- Displaying Route Information 46
- Using NetExtender on MacOS 50
- • One-time passwords 59
- • Two-factor authentication 59
- • HTTP/HTTPS proxy 59
- • Connection profiles 59
- Connecting to NetExtender 63
- Changing Your Password 75
- Related Documents 76
- Using Virtual Assist 77
- Inviting Customers by Email 85
- Assisting Customers 85
- Step 1 Launch Virtual Assist 94
- Setting up Bookmarks 98
- Using File Shares 100
- Configuration Examples 103
- Moving Files and Folders 105
- Using HTML-Based File Shares 111
- Table 2 File Share Controls 113
- Managing Bookmarks 114
- Adding Bookmarks 115
- Editing Bookmarks 120
- Using Bookmarks 121
- Using VNC Bookmarks 123
- Authentication window 124
- Table 3 VNC Options 125
- Using FTP Bookmarks 126
- Downloading Files 127
- Uploading Files 128
- Using Telnet Bookmarks 129
- Using SSHv1 Bookmarks 130
- Using SSHv2 Bookmarks 131
- Using File Share Bookmarks 133
- Using Citrix Bookmarks 133
- Java Citrix Bookmark 136
- Step 7 Click OK 140
- Trademarks 141
- Limited Warranty 141
- T +1 408.745.9600 143
- SonicWALL, Inc 143
- 2001 Logic Drive 143
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